Return Policy
la marca Adriana Contreras offers its customers the possibility to make exchanges and returns of products, subject to the following conditions:
Deadline for Exchanges and Returns:The customer may request exchanges or returns within 15 business days following the date of receipt of the product.
Product Conditions:The product must be in perfect condition, showing no signs of use, and must include all original tags and accessories. Exchanges and Returns Process: To request an exchange or return, the customer must contact us via the following channels: Email: contacto@adrianacontreras.co Phone: +57 3153822120 The Adriana Contreras customer service team will guide the customer through the exchange or return process and coordinate the necessary logistics.
Shipping CostsThe shipping costs associated with exchanges and returns will be borne by the customer, except in cases of defective products or errors in shipping on the part of Textimoda SAS.